Research and field notes on patient communication for Canadian clinics.
May 24, 2026
The Missed Call Problem Canadian Dental Clinics Don't Talk About
Most Canadian dental clinics miss 15-30% of their calls. Here's what happens to those patients — and what the data from 4,314 clinics shows.
May 24, 2026
5 Patient Communication Mistakes Canadian Dental Clinics Make (And What the Data Shows)
Analysis of 4,314 Canadian dental clinic reviews reveals five communication patterns that consistently lead to lower ratings and lost patients.
May 24, 2026
What Happens to Dental Patients Who Call During Long Weekends in Canada
Long weekends create a predictable missed call spike at Canadian dental clinics. Here's the data and what high-performing clinics do differently.