How to reduce no-shows at a dental clinic in Canada?

The most effective no-show reduction strategy for Canadian dental clinics is automated SMS reminders sent 72 hours and 24 hours before appointments. Patients confirm by replying — those who don't confirm can be called proactively. Our data from 4,314 Canadian clinics shows that clinics using automated reminder systems see 30-40% fewer no-shows than those using manual reminder calls. For Quebec clinics, bilingual French/English reminders are essential for patient engagement.